Dear Justine,
Thank you for your detailed feedback. We are sorry to hear that there were misunderstandings regarding the scope of delivery during the order and that you are not satisfied with the surface of the black attachment so far.
So that we can assess the scratches you described more precisely and find a suitable solution for you, we would be happy if you could send us some photos of the affected attachment. We will then gladly examine the case in detail.
Thank you for your honest feedback. We hope to find a satisfactory solution for you together.
Best regards,
Your Funzy Team