Here you will find answers to the most frequently asked questions. We ask you to search for an appropriate answer first, so that we can help you as soon as possible.
If you can't find the answer to your question, you can always send us an email to email@example.com.
Or just visit our contact page, where you will be offered all contact options such as our phone number or WhatsApp.
What is the Funzy made of?
The Funzy play sofa consists of two foldable, OEKO-TEX® Standard 100 certified foam cushions (a firmer base mattress and a softer overlay mattress) and two sturdy triangle cushions.
All components are covered with a velvety 100% velour cover that can be easily removed and washed. The Funzy will gladly follow your child wherever he or she goes - to easily move it from one place to another, it has convenient carrying straps. In addition, the zipper sliders are safely protected from little tweezer fingers by practical zipper covers.
What are the dimensions of the Funzy?
The overall dimensions are 168 x 84 x 21 cm (L x W x H). The slightly firmer base mattress measures 14 cm in height. The thinner and softer support mattress measures 7 cm in height. The triangular cushions each measure 54 x 37 x 33 cm (L x W x H).
What are the features of the Funzy play sofa?
The Funzy is characterized primarily by its versatility. So you can use the play sofa for reading, resting, romping, building caves and much more. It is your very own sofa with thousands of possibilities to live out your imagination and creativity. The high quality of workmanship and modular utility also make it a reliable playmate for many years to come.
In addition, Funzy features:
- A production in Germany for shorter delivery routes and therefore more reliable delivery times, but also a reduction of about 56% of our Co2 emissions(Source: Carbon Care calculator. Based on comparison of transport routes and mode of transport) compared to our first model from Chinese production.
- OEKO-TEX® Standard 100 certified fabrics: OEKO-TEX ® is one of the world's best known labels for textiles tested for harmful substances. In the Funzy play sofa, for the first time, all components, from the foam to the zippers to the covers are OEKO-TEX® Standard 100 certified.
- Improved, particularly robust and non-slip fabric, which is particularly durable and hard-wearing with 200,000 abrasion cycles. So your Funzy figures hold better and nothing slips.
Can I buy the covers or individual Funzy elements separately?
You can find individual covers as cover sets under our accessories. Bring even more variety to your Funzy. The cover set contains covers for all four Funzy parts.
Can the Funzy also be used as a guest bed?
Yes, the play sofa is also wonderful as a guest mattress. So the little guests at a sleepover party sleep comfortably and softly, preferably on the base mattress. It measures 168 cm in length and 84 cm in width.
For adults, the sleep option is also given. Simply fold up the overlay mattress and place it against the base mattress when it's folded out flat. Now you have a sleeping surface of 252cm x 84cm. Stretch a sheet over it, so the parts hold together well and you sleep like a baby!
My Funzy smells a little after unpacking, is that normal?
In rare cases, when unpacking your Funzy from its roll-packed form for the first time, you may notice a "chemical" smell. A slight smell is typical for PUR foam, but is not harmful to health and is absolutely harmless.
If you leave the Funzy well aired for a few hours or days after unpacking, the odour should quickly disappear. Our entire production in Germany is TÜV and GS certified and free of harmful substances according to OEKO-TEX® Standard 100.
Payment and shipping:
What are the shipping costs?
All orders within the EU, Switzerland and Norway are free of shipping costs!
What are the dimensions and weight of the box?
The box measures 87 x 37 x 37 cm and weighs 14.7kg.
Can I edit the order afterwards?
This depends on whether your order has already been processed by our warehouse. Please contact our service department at firstname.lastname@example.org or by phone at +49 (0) 30 311 96 747 and we will try to help you as best as possible.
What is the delivery time?
Usually our delivery time within Germany is 1-3 business days. Since the demand is currently extremely high, the delivery time for some colors may vary and take up to 12 weeks. You can find more details on the product pages of the different colors. Thank you in advance for your patience - we will do everything to deliver your Funzy as soon as possible.
Is there a product warranty?
Funzy is designed for fantasy, relaxation and everything in between. This means that zippers, seams and handles should withstand daily use. At the same time, Funzy should grow with your little ones and become a loyal companion in the nursery.
That's why we designed Funzy to accompany you faithfully for many years. Because quality and a sustainable use of resources are important to us, we give you a 3-year warranty with the purchase of your Funzy. The warranty applies to the cover & the foam parts.
Is there a limit to the warranty?
The warranty only applies to products purchased directly from myfunzy.com and is only provided to the person who made the purchase. If your Funzy was purchased second hand, it is not covered by the warranty.
Note on payment via Klarna and longer delivery times
If you want to order your Funzy via invoice, you can easily do so through our partner Klarna. Klarna grants a payment term of 14 days from order. Unfortunately, we cannot always guarantee that you will receive your items before the payment is due. This is not always possible due to the current high demand and long delivery times. At the same time we have no influence on the payment methods of Klarna. We therefore ask for your understanding and for the timely payment of your claim from Klarna, otherwise fees may apply.
Use and care
How long can the Funzy stay in the box?
A flexible play sofa loves its freedom. It's best to let it out of its box as soon as it arrives. If you need to store it for a longer period of time, because the birthday or Christmas is still a bit away, we recommend to store the Funzy rolled up in its package for a maximum of 6 weeks.
What is the maximum weight load?
So far we have not managed to bring Funzy to his knees with our family weight ;-)
Is the Funzy suitable for outdoors?
Funzy feels most comfortable in dry and room-warm rooms, but some fresh air will certainly not hurt him on a nice warm day. But now you can also make your Funzy play sofa ready for the garden, terrace or balcony with the Outdoor Cover Set.
Is the Funzy water resistant?
The cover is not water-repellent, but it can withstand a lot. Smaller stains can be easily removed with a damp cloth. If you prefer to play it safe, order our waterproof undercover under accessories.
How can I wash the Funzy?
The covers of the Funzy are washable at a maximum of 30° C and should be smoothed out and hung up to dry. We do not recommend putting the covers in the dryer, as they may shrink.